Let's Craft Your Arabian Odyssey
A truly great journey begins not with a click, but with a conversation. This page is your dedicated gateway to our team of experts. Whether you have a vivid vision of your desert adventure or just the first spark of curiosity, our specialists are here to listen, guide, and collaborate. Your story in the heart of Arabia starts with this first, simple connection. We are eager to hear from you.
Direct Lines to Our Expertise
To ensure your inquiry is directed to the right expert with maximum efficiency, please use the channels below. For any questions about an existing booking, kindly have your booking reference (e.g., AV-654321) ready so our team can instantly access your itinerary and provide precise support.
New Trip Inquiries & Discovery Calls
This is where your dream takes its first breath. Our Travel Specialists are passionate about the Arab world and eager to hear your ideas. Use this email to schedule a complimentary, no-obligation consultation call. This is our chance to explore your interests, from ancient history to modern art, and form the blueprint for your unique journey.
[email protected]24/7 On-Trip Support Line
An essential and exclusive service for our clients currently traveling. This dedicated number, provided in your final travel portfolio, offers a direct line to our round-the-clock support team for any immediate needs—from confirming a private transfer to assisting with a medical issue or handling any unforeseen challenge. This is your absolute peace of mind, in real-time.
+91 08479 03410 (For On-Trip Clients Only)Our Dubai Office Hours
Our central planning and operations hub is located in Dubai, UAE. Our standard office hours for planning and administrative inquiries are listed below. Please note our 24/7 on-trip support operates entirely independently of these hours. In-person meetings are available by appointment only.
Sun - Thu: 9:00 AM - 6:00 PM (Gulf Standard Time)
Fri: Limited Hours
Our planning office is closed on Saturdays and UAE public holidays.
Send a Message
For all non-urgent matters, from initial trip ideas to feedback on a past journey, our contact form is the most efficient way to reach us. We are committed to our communication promise and guarantee a personal response within one business day.
Our Communication Promise
Exceptional journeys are built on a foundation of trust and clear communication. Our service commitment is a formalized set of promises that defines every interaction.
The 24-Business-Hour Pledge
We respect your time and excitement. Every message you send is guaranteed a thoughtful, personal, and non-automated response from a qualified human specialist within 24 business hours. You will never be left wondering if your inquiry was received. This is our foundational promise, establishing the reliable, attentive partnership we aim to build from the very first contact.
Your Dedicated Travel Specialist
You are not a number to be passed between departments. From your first serious inquiry, you are paired with a single, dedicated Travel Specialist. This person is your consistent point of contact, your creative partner, and your personal expert from planning until departure. They invest time to understand your unique tastes and travel style, ensuring a final itinerary that is a true, seamless reflection of your vision.
Absolute Confidentiality
The trust you place in us is our most sacred asset. All communications and personal details you share are treated with the utmost confidentiality, governed by strict data protection standards. We use secure systems for all data storage and communication. Your personal information will never be sold or shared. This commitment allows you to plan your journey with complete confidence and peace of mind.
A Partnership for Travel Professionals
Arabian Vistas is proud to collaborate with esteemed luxury travel advisors and agencies worldwide. We function as your trusted, deeply specialized DMC (Destination Management Company) for the Middle East and North Africa. We provide the intricate local knowledge, exclusive access, and flawless logistical execution needed to deliver extraordinary experiences for your clients. We understand our performance reflects on your brand and are committed to upholding the highest standards of reliability, creativity, and communication.
Our partnership program is designed to empower you. We offer:
- Expert Itinerary Collaboration: We work with you to design a trip that perfectly matches your client's profile, providing insights that showcase your expertise.
- Competitive Commission Structures: We value your partnership and offer rewarding commission levels on our customizable land-based arrangements.
- Professional Materials: Receive beautifully designed, co-branded or white-label itineraries in PDF format, ready to present to your clients.
- Dedicated Advisor Support: You will have a direct line to our partnership managers, ensuring swift turnarounds for quotes and modifications.
To begin, please select "Travel Advisor Partnership" in our contact form. Our B2B team will reach out to schedule an introductory call and provide access to our advisor portal.
Preparing for Your Discovery Call
Our complimentary Discovery Call is the most vital step in our process. To make this creative dialogue as productive as possible, we invite you to reflect on these points. This helps us get to the heart of your ideal journey much faster.
1. Uncover Your Inspiration
What is the 'why' behind this trip? Go beyond "I want to see Petra." Perhaps you were moved by the film 'Lawrence of Arabia' and wish to experience the scale of Wadi Rum. Maybe you are fascinated by the geometric precision of Islamic art and want to see it firsthand in Fes or Isfahan. Or maybe it's the allure of the unknown, a desire to understand a culture beyond the headlines. Sharing these inspirations—be they books, photos, or feelings—gives your Travel Specialist invaluable insight into the emotional tone you're seeking.
2. Consider the Practical Framework
Think about the practical elements that shape your journey. Who are you traveling with? The needs of a solo adventurer differ from a couple on a honeymoon or a multi-generational family. What is your ideal time of year to visit? What is the approximate duration you envision—a 7-day deep dive into Jordan or a 3-week epic across Egypt and Morocco? Finally, having a general sense of your desired budget allows us to make recommendations that are both exciting and appropriate, maximizing the value and quality of your experience.
3. Define Your Personal Travel Style
Reflect on your ideal travel rhythm. Are you an "up-at-dawn" explorer who wants to fill every moment with activity? Or do you prefer a more leisurely pace, with ample time for spontaneous discovery, relaxing in a quiet riad courtyard, and soaking in the atmosphere? Consider your accommodation preferences: do you gravitate towards opulent luxury hotels, character-rich historic inns, or stylish and remote eco-lodges? Knowing your style helps us curate a perfect list of places for you to rest and recharge.
Your Pre-Planning Questions Answered
"Bespoke" is the core of our identity. It means we start with a blank canvas, not a template. We don't modify pre-set packages; we build your itinerary from the ground up, exclusively for you. It begins with our Discovery Call, where we listen intently. If you're a culinary enthusiast, we'll arrange private cooking classes in a Fassi home. If you're an archaeology buff, we'll secure a specialist guide for an in-depth tour of Luxor. If you crave solitude, we'll find you a secluded luxury camp in the Wahiba Sands. Every single element is individually chosen to create a seamless narrative that is uniquely, unequivocally yours.
Your message is instantly routed to the most appropriate specialist based on your selected subject. You will receive a personal, non-automated email from that team member within one business day. If you've inquired about a new trip, this email will welcome you, confirm receipt of your ideas, and invite you to schedule your complimentary Discovery Call via a convenient calendar link. This call is the essential, collaborative first step where we begin to shape your vision into a tangible plan.
No, there is absolutely no fee or commitment required for your Discovery Call and the first detailed, day-by-day itinerary proposal we create for you. We consider this an investment in our potential partnership. We are confident that the quality, thoughtfulness, and detail of our initial proposal will clearly demonstrate the immense value and expertise we bring. For extremely complex, multi-country itineraries requiring multiple complete redesigns, a non-refundable planning deposit might be discussed, but this would always be communicated transparently and agreed upon in advance.
Your safety is our absolute, non-negotiable priority. This is the bedrock of our operations. We only operate in countries and regions we know to be stable and welcoming for travelers. Our 24/7 on-the-ground support network means help is always just a phone call away. All our guides and drivers are vetted, highly professional, and trained to navigate their environments with skill and discretion. We provide comprehensive pre-departure briefings on cultural norms and security awareness. We continuously monitor the situation in all our destinations and maintain the flexibility to alter itineraries to ensure your well-being. We empower you to travel with confidence and peace of mind.
Yes, with great care and attention. The region's cuisine is rich with fresh vegetables, grilled meats, legumes, and rice, making it adaptable to many needs. We handle dietary requirements meticulously. During planning, we document all allergies, intolerances (e.g., gluten-free, dairy-free), or preferences (e.g., vegetarian, vegan). This information is then passed to every hotel, restaurant, and local partner. Our guides are fully briefed and will double-check with chefs on your behalf, allowing you to savor the incredible flavors of the region with complete confidence.
Absolutely. Crafting seamless multi-country journeys is a specialty. Combining destinations like Egypt and Jordan, or Oman and the UAE, can create a wonderfully rich and contrasting experience. We are experts in the regional transportation logistics, including flights, ferries, and land border crossings. We will advise you on the most logical and enjoyable flow for your itinerary, ensuring that travel days are smooth and efficient parts of the adventure, not just a chore.
A journey with us is an investment in expertise, access, and peace of mind. While it's possible to book flights and hotels online, our value lies in what you *can't* book: our network of elite, vetted guides; exclusive access to private homes or after-hours site visits; the flawless logistical choreography of a complex route; and the invaluable safety net of our 24/7 support. When you factor in the countless hours you save in research and the priceless assurance that every detail is handled by an expert, our clients find the value proposition to be exceptional.
About 3-4 weeks before your departure, you will receive your comprehensive Arabian Vistas travel portfolio. This includes both a beautifully presented hard-copy package and a convenient digital version via a secure mobile app. This portfolio contains your final, detailed day-by-day itinerary, a complete contact list for all hotels and guides, all necessary vouchers and confirmations, your 24/7 emergency support line details, and a wealth of curated supplementary information, such as packing lists, cultural etiquette guides, and restaurant recommendations.